becustomerled.com - Be Customer Led

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Be Customer Led

Home Episodes Blog Podcast Host Contact Welcome to Be Customer Led Podcast exploring customer experience (CX), employee experience (EX) and how companies develop leaders and cultures maniacal about their customers.

This week’s episode of the Be Customer Led podcast features Amanda Ono, VP of Customer Experience at Resolver. When she was in college, her passion was the interaction between teams and leaders and how they worked together to drive results. She worked in a wide range of positions, including recruiting, training, and building leadership programs, which led her towards the specific title she holds now. In today’s conversation, we talk about migrating from customer experience to employee experience.

Links to becustomerled.com (3)

theeievolution.com The EI Evolution
theexperienceevolution.com The EI Evolution
andybinns.com Andy Binns - Change Logic - Strategic Innovation Advisor