This deck is meant as a critical tool to help designers understand the implications of their designs (of services, platforms, products, systems) have on workers. Rather than a tool that leads to immediate applications, the exercise proposes zooming out into larger ethical and political implications of service design to help practitioners define a more consequential practice for themselves.
Major Arcana cards corresponding to archetypes of service workers.
Minor Arcana cards corresponding to things or artifacts commonly used by service workers.