Description: ITSMDEV by Viktor Hildebrandt - ITSM Developer and Consultant
by Viktor Hildebrandt
Over the years I have acquired a lot of knowledge and gained experience in the international enterprise environments. This includes full knowledge of the BMC Service Management solution and ServiceNow expertise. Design and operation of the ServiceNow on-premise platforms is one of my rare skills. Below is my profile (* = Official Training or Certificate)
I learned and have been used the best practice Service Management Frameworks in Consulting and Development steps. The classic Waterfall Project Management is well known by me too. My social and professional behavior is highly valued by Colleagues and Customers.