The excitement generated from the session is still going strong. We are looking forward to each step of the process. Your company was outstanding in the presentation and facilitating of the meeting. It was truly a wonderful experience for me.
~ Project Manager / Mortgage Credit, US Department of Housing and Urban Development
Lean Thinking brings together several strands of process improvement. It begins by defining the purpose and process (value to the customer, as defined BY the customer), then redesigns the process to deliver this value with minimum wasted time, effort and cost. Implementing a lean philosophy organizes and manages this value delivery system. The Lean philosophy originated with the Toyota production system, but has been successfully applied in many environments, including government and healthcare, with stag