The Industry Group Self Service Technology
Kiosk History Gokis - Self-Service Kiosks from 1993
Kiosk History GoKiosk - Self-Service Kiosk Archives
Self Service - All Things Self-Service
Description: Touch screen monitor and touch screen solution technologies including open frame touchscreen typically Pcap but also SAW and Resistive
The touchscreen display is the primary interface for self-service. At one time it was considered optional, but now it is pretty much a given (though some keyboard apps still exist).
The top touch technologies are projected capacitance, analog resistive, surface capacitive, infrared (IR), and surface acoustic wave (SAW). However – projected capacitive, SAW and analog resistive make up 90% of the total market. In 2019 we added contactless touchscreens. There are hologram, gesture and hover touchscreens + haptic-feedback touchscreens to consider. Styles include no bezel and open-frame.
Treatments include privacy, anti-glare and vandal resistance. There are antimicrobial treatments but we have a low confidence factor in those effectively reducing contamination. Those usually belong in the “hygiene theater” category.
The Industry Group Self Service Technology
Kiosk History Gokis - Self-Service Kiosks from 1993
Kiosk History GoKiosk - Self-Service Kiosk Archives
Self Service - All Things Self-Service