Description: Better communication leads to better understanding!
Posted by jdegier
I have had several management level jobs in my career where from my point of view, people were targeting me unnecessarily with anger and bad motives. At first, anger was my response but I soon realized that anger did not go very far in working out the situation to a profitable end. How was I to separate myself from anger so that I could resolve the issue with the person who was angry with me?
I had to come to realize that in almost all cases, I couldn’t take what the person was saying about me or the job that I was doing personally. It can be very hard to control yourself long enough to shift gears and come to that mindset. It takes practice.