Description: Concord Retail is a niche digital partner enhancing customers experience and engagement for retailers.
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Starting our journey over 5 years ago, we are a niche digital partner with a goal of enhancing customer experience and engagement for retailers . We have helped many NRF Top 100 Retailers embark on successful initiatives such as Connected Commerce and Customer 360, allowing them to continually optimize these projects for long term success.
Fulfilling customer experience starts way before a customer places an order and continues even after they click the button. Here at SwiftWIN, we strive to provide the best solutions to enable your digital transformation journey for optimal customer experience and engagement .
Our team has led a number of initiatives with a proven track record of improving conversion and brand affinity; these include BOPIS, Shop My Store, contactless checkout, curbside pickup, and digital marketing automation to name a few. We implement and extend all of the major commerce platforms (Mobile App, POS, and OMS) by providing innovative pre-built extensions.