Yes: - You will get a refund/exchange if you are unsatisfied with your product. - You will get a refund/exchange if you received the wrong order. No: - I cannot refund/exchange packages lost by the shipping company. - If your order is damaged after it's been shipped, it is unfortunately not my fault. And cannot refund/exchange it.
**Due to covid-19 shipping estimates might delayed.**
Shipping costs: The shipping costs are established with the shipping companies, I am not responsible for the amounts. Tracking Numbers: All orders will receive a Tracking Number from ChitChats, except for sticker-only orders