Description: Sovereign Careline gives our customers greater independence and freedom to pursue their own lifestyles.
careline (13) older person (8)
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These services are monitored by our highly trained and experienced operators from our care centre, based in Newbury. When our operators receive a call from a customer, they will take whatever action is required to deal with the situation. This could include: simply talking to and reassuring the customer, calling a neighbour or relative, calling a scheme manager or social worker or, when required, calling the emergency services.
Ms P, Hampshire