About
Educore
Description: Servicecore Enterprise Service Management Software
service (30138) itil (427) itsm (216) service management (151) itil4 (12)
Interaction Management Initial relationship and communication layer as a SPOC and first line pool for service desk agents for good communication and redirection.
Incident Management Manage all incidents of your services. Using prioritization, classification, solutions, task management, worklog inputs, SLA conditions, sharing, automatic notifications..
Problem Management Proactively manage problems using detailed analysis and workaround functionalities and handle problems easily with this productive module
About
Educore