Description: For over two decades, The TCM Group has been providing cutting edge conflict resolution, culture change and leadership development services and consultancy to a wide array of organisations. We help our customers to put their people first.
Established over two decades ago by our CEO and chief consultant, David Liddle, TCM has been working with our customers to develop person-centred management practices, empowering HR processes and transformational workplace cultures. Our practices, processes and cultures have been designed to improve productivity, increase engagement, drive collaboration and enhance wellbeing. What sets us apart is our unique insight into people, relationships, workplace cultures, HR systems, leadership practices and managem
Working with the TCM Group, Burberry conducted an audit of its team climate, systems and policies, identifying a number of key areas for improvement: upskilling HR and leaders in conflict management; reviewing policies and steps to resolution; a need for a confidential whistleblowing helpline only used for the most serious issues; and alignment of investigations processes so they were globally consistent. Feedback suggests that colleagues now feel more empowered to speak up, and there has been an increase i
“Couldn’t fault the service provided by David and the team in helping us set up an internal resolution procedure and mediation team. We had fantastic feedback from all our colleagues who attended training with them.”