bsc (322) spc (314) process improvement (286) process management (164) balanced scorecard (112) half-life (110) tqm (55) scorecard (47) halflife (36)
Art Schneiderman is an independent consultant on the management of processes. This website tells you about him and his consulting activities and provides online access to his many business publications. It also includes additional discussion of some of the concepts he's developed including the Half-life Method for goal setting and diagnosis and the 7-Steps of Process Management, an integrated approach to process improvement that includes ISO 9000 (a valuable tool for knowledge management), reengineering, pe
Last modified: August 13, 2006