sarahrichterphotography.com - Sarah Richter Photography

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I don’t get to do much in the way of travel photography anymore, but photographs and documenting memories and milestones have always been important to me. On August 3, 2022, in preparation for my son turning a year old, I made an appointment with Kristin Cochran Photography in Pampa, TX, to have family photos and 1 year portraits taken on Friday, November 4, 2022.

The morning of the 4th, I received a message from Kristin informing me that her son was sick and that she would have to reschedule. I responded to her message immediately — gave condolences and well wishes with regards to her son’s sickness and then asked if we could reschedule for Friday, November 11, 2022. By Monday morning she hadn’t responded (which is understandable), so I messaged her again to see what her availability was. She said that she has a wedding “all day” Friday, November 11, and is unavaila

I told her that I was disappointed and that I thought maybe she’d try to be a little flexible since she cancelled our appointment, and this made her very angry. She made it quite evident that because she cancelled our appointment due to her son’s illness, she feels no obligation at all to reschedule our appointment within a timely manner. She even put the blame on *my* schedule. I told her that I couldn’t believe that she was doing this to us, and her response was, “I’m not doing anything TO you. I simply c