Description: A Social Engagement platform for professional Customer Service.The solution to ensure the best customer experience in digital channels.
Example domain paragraphs
Patagonia Capital Partners invests in S1Gateway
S1 Gateway is a customer service software that boosts user experience and improves the relationship between people and businesses. It combines all the digital channels into a single platform. Besides, it understands and refers each message to the right agent or bot, maximizing processes and reducing the case handling time.
With the S1 Platform, O2 centralizes the customer care operation of more than 290 live staff including frontline agents, management & support staff – enabling them with a solution to provide immediate and contextualized responses to their clients.
NIC Argentina