Profit at the Bottom of the Ladder
Most companies understand that good working conditions, competitive salaries, and strong benefits packages attract high-quality professionals. Yet at the same time, many of these competitive companies are slashing their low-wage employees’ benefits, wages, and other workforce expenses—sending a stark message that these employees are more expendable.
In Profit at the Bottom of the Ladder, Jody Heymann tells the stories of companies around the world that are linking successes at the top of the corporate ladder to those on all other rungs. Drawing from thousands of interviews with employees at companies—from the front line to the C-suite—Heymann shows how businesses have profited more by improving working conditions. These companies have been profitable for their owners and shareholders not only while being profitable for all their employees but because t
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Profit at the Bottom of the Ladder