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This is a continuation of my ” Sirui tripod repairs” series:
At the beginning of 2021 I realized that my lower leg segments have almost lost all their grippy rubber cover and only the aluminum structure was left, see the following image. This is especially a problem when working on very hard and smooth surfaces, there will be always a lack of grip when placing the tripod legs.
I was once again getting in touch with the Sirui Europe service and send this image to show the problem. I got an answer the next day saying that they are going to send me replacements for the lower leg segments, containing the rubber. They were only asking for the purchase receipt. Then I had to wait almost 3 months until the parts were delivered to me free of charge, because the parts were not on stock anywhere.