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Description: Passionate About OSS is the leading advisory firm on OSS (Operations Support Systems), BSS, NMS and Network Management. We guide leaders on strategy, products, marketing, operations, technology and M&A to make their OSS decision-making clearer.
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As you may have noticed, we recently launched a new report, "The Future of AIOps: A Definitive Guide." In the rapidly evolving landscape of carrier networks, Operations was and still is, the linchpin of business stability. It's effectively every telco's insurance policy. With the complexity of systems and the demand for instant resolution of issues, traditional operations teams are straining under the burden. Enter AIOps -…
Whilst preparing our recently launched paper, "AIOps of the Future: A Definitive Guide, " one thing came through loud and clear from the carriers we spoke with - assembling the skills-mix required to support AIOps tools / programmes. The carriers simply don't seem to be confident in being able to find, or keep, people with the right skills to drive the AIOps tools and related programmes…
Many years ago, I was lucky enough to spend a year advising the executive team of an Asian monopoly carrier. I was helping them to implement their first ever OSS project. It was a real eye-opener on many different levels. This carrier had a strong culture of hoarding knowledge. It was well known amongst the staff that you didn't share any information with anyone else, especially…
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Compelling Conversations