Canadian Tax Resource
Description: Gives access to the website of the Taxpayers' Ombudsperson who is charged with reviewing Canada Revenue Agency (CRA), service-related complaints and provides updates concerning the workings of the office
home page (3862) accountability (248) complaints (117) what's new (38) did you know (14) service quality (14) general public (10) ombudsperson (5) resource list (3) administrative page (2)
The Office of the Taxpayers' Ombudsperson (OTO) works independently from the Canada Revenue Agency (CRA). We are here to improve the service that the CRA provides to taxpayers by reviewing service-related complaints. We also look at issues that can affect more than one person, or a segment of the population.
We are currently experiencing delays in processing complaints. We are currently working on incoming complaints for the week of May 22 to 26, 2023. If you feel that your situation is urgent, please call us directly at 1-866-586-3839.
We apologize for the inconvenience.
Canadian Tax Resource