Healthcare practices should NOT be limited to dealing with handwritten paper forms , manual data entry , or sending and receiving records by fax
It’s ironic that doctors choose their profession to help patients feel better, while they make the onboarding process for those patients so painful and frustrating , requiring them to deal with paper forms, fax machines, or phone tag, when all of it can be done easily and conveniently online in minutes, anywhere, on any device
Patient interactions with healthcare practices should be at least as convenient and frictionless as their interactions with companies in other industries , such as banks, insurance or retail