Public transport success is about building a trusted relationship with your customers and employees, encouraging loyalty and regular ridership, whether your network is connected, hierarchal or subsidised.
Ensuring quality service delivery must be a top priority for all local authorities. Adopting Transitguru and its range of radical, simple to use solutions can help you improve your relationship with stakeholders. Transparency means “you can respond quickly to identify issues that can immediately impact on punctuality”.
There are many situations where significant issues can occur such as roadworks, congestion, junction improvements, special events. The punctuality of your services can be compromised, so having a system in place that alerts you to issues is imperative to the smooth running of the network. Stakeholders are happy that information is provided in a timely manner, and as an operator, it enables you to deliver a quality service.