Kringkast - Smart Mediaforbruk
When moving from on-premise Outlook, to SaaS Case handling solution SalesForce, printing is not top of mind. Here is how to use email to print through a Flow with SalesForce Service Cloud.
The buttons are optional, but makes the whole thing a lot nicer! 🙂
What the flow does, is that is takes the Case, finds the related emails, then based on selected email, finds all the attachments. Then using datatableFSC, sends an email (with Send Email) to a receiver service (UniFlow by Canon) that parses the email and attachment, and prints it.
Kringkast - Smart Mediaforbruk