Description: Customer Experience training and consultancy. Customer journey mapping. Mystery shopping. Looking at your business through your customers' eyes
ux (4565) customer service (1529) customer experience (714) cx (305) mystery shopping (157) exhibition training (3) customer love (3)
Reviewing and improving customer experience for your organisation Improving processes and communication with customers can make the difference between a happy customer and one who is going straight to your competitors. Great customer experience is key to business growth. Contact us today Customer Experience Training/Consultancy Engage Customer Love to deliver personalised practical training focussing on your communication and processes to improve the customer experience within your business. For individuals
What would mystery shopping reveal about your business? Mystery shopping isn’t just about reviewing your business through your customers eyes, it can also be used for reviewing your competitors. You’ll receive a report detailing where tweaks and improvements may be needed to improve the customer experience.
What you do before, during and after the exhibition can increase the return of your financial outlay. This training includes a session of creative thinking on how you can create a buzz and have wanting to know more about you rather than them swooping in for freebies and you trying to collect business cards.