American healthcare organizations are adopting the Lean principles to improve quality and efficiency while controlling costs. When well executed, Lean transforms how an organization works and creates an insatiable quest for improvement. In order for lean principles to take root, leaders must first work to create an organizational culture that is to committed to developing people and receptive to lean thinking. The commitment to lean must start at the very top of the organization, and all staff should be inv
Beyond Heroes shows the reader, step by step, how ThedaCare teams developed the system, using the stories of its doctors, nurses and administrators to illustrate. The book explores each of the eight essential components of the lean system, from front-line problem solving with the scientific method to daily team huddles and creating standard work for leaders all the way to the top of an organization.
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