I co-created a workshop with the wonderful Emily Webber called Five Questions to Measure Success . It’s a tool for teams and leaders wanting to describe and measure outcomes.
5 years ago I was running a workshop and struggling to get the participants to describe the desired impact of their work. Everything we wrote on our post-its came out as a solution (a feature or a thing delivered) and try as we might, we couldn’t get past this.
Emily popped 6 questions on the wall to help shift our brains into outcome-oriented thinking. They really worked and I’ve been using them ever since. We’ve put them into a template and created a little workflow to help teams find the keywords and phrases that describe the impact and value of their products, services, projects and programmes.