Senior executive in the IT industry, with a strong background in management consulting, Six Sigma, ITIL, operations support systems, IT service delivery, key account management, sales, and general management.
World-wide responsibility for Operational Excellence at ICT Operations. Decided on application architecture and managed application development and operations of T-Systems’ Operations Support Systems. Built-up and managed an organization of approx. 750 employees, located in several countries in Western Europe and four nearshore and offshore software development and operations hubs. Led presales, technical solution design, transition, and transformation of new outsourcing deals for ITIL processes and Operati
Led Computacenter’s Six Sigma program. Established Computacenter as a market player in Six Sigma training and consulting. Managed a reorganization of Computacenter’s sales and service organization in Germany, affecting approx. 3.000 employees.