Ignition Group - dedicated to growth of Digital Economy
Description: Ignition CX specialising in customer engagement, management, service, care, support and acquisition. With over 20 years in Global Business Services.
We are able to close sales in an environment where your customers feel most comfortable transacting, be that online or offline. Our sales experts in our contact centres combine digital online conversation with voice registered services to win new customers, on their terms.
Offering omnichannel intelligent customer experience, with post-sales support, allows us to deliver effective customer management and business support services for our partners. We treat each customer with individual care and build customised touchpoints through the entire value chain, building deep connections with your brand to promote customer loyalty and ultimate satisfaction.
As partners, we prioritise delivering a uniform message across all channels, creating meaningful and personalised touchpoints. We believe that through consistency in messaging, and by elevating each interaction to a personalised experience, brands can fortify their relationship with their customers, ultimately leading to unwavering loyalty and sustained business growth.
Ignition Group - dedicated to growth of Digital Economy