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(Q1) Question 1 Why should I register instead of using the front page to pay my bills? (A1) Answer 1 The advantage of registering a property under your account allows you to request exemptions, update the billing address, manage multiple properties, and receive email notifications about your property. (Q2) Question 2 Where can I find my APN or Statement number? (A2) Answer 2 You can find this information on the top right of your bill. (Q3) Question 3 I forgot my username and/or password, how can I retrieve

(Q1) Question 1 Why did I receive this bill? (A1) The property is under the jurisdiction of the RSO and/or SCEP. Inclusion into the RSO or SCEP is not voluntary and is based on various factors. Whether or not you decide to offer the property for rent is not a factor in determining why you were issued this bill. Please visit www.housing.lacity.org. for more information. Property owners who are not in the rental housing market can apply for an exemption from the fees by completing the enclosed annual Exemptio