Description: Hammy is a customer communication system that can use multiple channels from email to regular letters to cover all your communication needs.
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Hammy is a customer communication system that can use multiple channels from email to regular letters to cover all your communication needs.
In case of a failed delivery, it emphasizes a cost effective chain to reach your customers through these various channels. For example, if you send an electronic document by e-mail and your customer doesn’t open it for 7 days, Hammy can automatically warn him/her via SMS message. If the customer doesn’t open the e-mail despite the warning, Hammy can automatically initiate a postal letter with the related document. The whole lifecycle of individual message flows is tracked in detailed level, so you can be su