Description: The Everyday VOC Workshops help all customer-facing roles, especially sales, to learn more insights from customers during daily visits.
Since 2005, our New Product Blueprinting training has helped tens of thousands of B2B professionals understand customer needs when developing new products . Now you can use our highly-refined listening and probing skills to understand customer needs every day .
Everyday VOC delivers three benefits.
The Everyday VOC workshop is offered in private and public formats. Both are 4-hour virtual workshops with 75-min small-group Zoom breakouts where learners role-play our What-Why-Clarify probing with an AIM coach.