Description: Over 15 years of UX design excellence, leadership, customer focus, influence, impact, mentorship & team development.
illustration (15796) fine art (9829) product design (2382) ux design (1524) user experience design (647) architectural rendering (73) jason engelbart (1)
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Led and successfully launched the end-to-end customer experience for Amazon Pharmacy, nationally. Provided individual contributions as well as managed the UX team (design, research, and writing) working with a distributed team, during COVID, from concept through development.
With over 40% of all customers not initiating a new prescription due to lack of insurance pricing to compare pricing, we introduced the ability to show insurance pricing without the need for a prescription.