Description: Simulate social media interactions and response techniques in a private, secure environment.
social media (8819) communications (3016) practice (1590) simulation (1530) secure (1307) emergency response (197) emergency management (151) simulation software (62) pio (45)
More people are looking to social media for news and information about emergencies and events. It is increasingly important to know how to use social media in a safe environment before involving the public, but we can’t simulate events or disaster scenarios using real social media networks because it may be confusing the public.
During Hurricane Sandy, FEMA tweeted to its followers, “Phone lines may be congested during/after #Sandy. Let loved ones know you're OK by sending a text or updating your social networks.”
Following the Boston Marathon bombing, the number of Boston Police Department Twitter (@bostonpolice) followers rose from 40,000 to over 335,000.