klauster.com
klauster.com
Description: A Whitney Hess Project
education (19748) culture (5971) leadership (5477) study (1552) empathy (201)
A Whitney Hess Project
The Google memo calls for less empathy because emotions are bad for work. This one paragraph pretty much sums up his whole message. I don’t agree with a word of it, but I still won’t deny him my empathy.
I’ve heard several calls for increased empathy on diversity issues. While I strongly support trying to understand how and why people think the way they do, relying on affective empathy—feeling another’s pain—causes us to focus on anecdotes, favor individuals similar to us, and harbor other irrational and dangerous biases. Being emotionally unengaged helps us better reason about the facts.
klauster.com
klauster.com