Description: AI-driven Customer-centric transformation with Experience Management (XM), Customer Success Management (CSM), Workflow Management (WFM), Online Reputation Management (ORM), Social Listening & Tracking (SLT)
crm (6594) xm (155) online reputation management (150) workflow management (90) cxm (40) wfm (39) experience management (7) business intelligent (7) customer success management (6) social listening & tracking (1)
Boost your business outcomes
Fiat Chrysler Automotives’ digital marketing group is responsible for driving message consistency as well as efficiency in demand and conversion.
Differentiating in customer service is a brand promise – understanding customer satisfaction.