Haapi™ - Customer Experience Management
CHI® Express - Customer Happiness First
Description: The Haapi API framework empowers you with the capability to integrate your existing system with the powerful Happiness Analysis API to seamless review and analysis of the customer satisfaction and customer happiness to improve overall customer facing processes.
Haapi - the Happiness Analysis API framework empowers your enterprise to translate customer experience feedbacks into customer satisfaction insights through the CEM framework.The CX framework helps to measure customer satisfaction, NPS for different industries, which allows you to drill down to real-time CX feedback data aligned with business intelligence program. Connect your CRM or ERP system with Haapi CEM framework for every key customer touch-points, which automates real-time customer experience survey
Haapiâ„¢ CEM framework ensures customer experience management implementation with your existing system across multiple CX touch points. The HaapiCEM framework is designed to give you access to customer satisfaction, sentiment and happiness index data in real-time. These amazing features allow to understand the customer experience issues at hand and create a leadership-driven, collaborative approach to address them in real-time. Haapi CEM framework and the Customer Experience Management solution transforms t
Healthcare
Haapi™ - Customer Experience Management
CHI® Express - Customer Happiness First