DataEQ | Actionable data powered by AI and human intelligence | DataEQ
DataEQ | Actionable data powered by AI and human intelligence | DataEQ
Description: DataEQ structures and analyses online customer conversations using both human and artifical intelligence to optimise customer service & CX, manage risk and improve regulatory reporting.
ai (8544) artificial intelligence (3583) customer service (1518) emotional intelligence (324) generative ai (177) customer care (140) social media analytics (43) market conduct (4) public sentiment (4) reputational risk management (3)
This unique combination means we produce the highest quality customer data available. You can trust our data to measure and improve your CX, accurately report on market conduct and deliver world class social customer service.
Customer Experience DataEQ's Customer Experience offering is an insights-based solution, helping you to identify areas of friction and opportunity in your customer journey. The solution uses the Purchase, Cancel and Service tags which help identify actionable opportunities for improvement. Learn More Customer Service DataEQ’s Customer Service solution helps you to react to opportunities, risks, and service requests in real-time. By prioritising tickets based on their urgency and importance, the solution red
improvement in response time
DataEQ | Actionable data powered by AI and human intelligence | DataEQ
DataEQ | Actionable data powered by AI and human intelligence | DataEQ