Description: Department of Administrative Reforms and Public Grievances, Ministry of Personnel, Public Grievances and Pensions was set up in 1964 with a view to facilitate the pursuit of excellence in Governance through promotion of improvements in Government structures and processes etc.
The Department of Administrative Reforms and Public Grievances is the nodal agency of the Government of India for administrative reforms as well as redressal of public grievances relating to the states in general and those pertaining to Central Government agencies in particular. The Department endeavors to document and disseminate successful good governance practices by way of audio-visual media and publications. The Department also undertakes activities in the field of international exchange and cooperatio
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