Description: Who we are The Customer Institute is a not-for-profit, global organization whose mission is to be the go-to source for B2B, B2C, and public-sector organizations to excel through customer centricity. The Customer Institute searches, develops,
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The Customer Institute is a not-for-profit, global organization whose mission is to be the go-to source for B2B, B2C, and public-sector organizations to excel through customer centricity.
The Customer Institute searches, develops, and promotes best practices to prove the value of customer centricity to help organizations expedite corporate growth. Its leadership includes some of the best thought leaders, consultants, practitioners, innovators, and scholars in the global CX space today. Through its certification and assessment programs, the Customer Institute enables and recognizes excellence in customer centricity.
Joining the Customer Institute as a corporate member gives organizations a competitive advantage of being a CX leader in their sector.
Join us at the Customer Centricity World Series