I know that almost nobody will read this, let alone someone that works at Wacom and cares about the drivers, but after 6 years of using Wacom products and still having a whole range of issues with their drivers, I need to write this down for my own sanity. This will focus on the driver experience with Windows, since that is where I spend almost all my time using their Intuos products.
1. Make the driver automatically disable Windows Pen + Touch 'enhancements'. This is by far the most crazy thing about Wacom's drivers in my opinion. When you first set up your Wacom, Windows thinks you are trying to use a touch screen, and even if it thinks you are using a tablet, it seems to think you're an office worker using it for writing memos... As a result, Windows enables a bunch of useless helpers that make using the tablet utterly frustrating. There are ripples when you touch the pen on the table
Fortunately, there are fixes for this that make disabling all this horrible stuff very easy ( here ), but Wacom should be doing these things when you install the drivers, perhaps giving an option that says "Wait! I bought this tablet because I can't figure out how to use the keyboard and want to use my computer as a horrible memo pad" for the minority that aren't going to be drawing.