Description: International students airport desk welcome and orient international students that are coming to study in Canada. Staff at the welcome booth greets international students exiting Customs and Immigration at the Arrivals level with a welcome package, offer assistance with transportation.
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“Airport Welcome Desk” kiosks have been established at Toronto Pearson International Airport Terminal 1 and 3 to welcome and orient international students that are coming to study in Canada.
The Airport Welcome program is a collaboration between Ontario post-secondary institutions and several municipalities; the operations are led by the iCent team.
Staff at the welcome booth greet international students exiting Customs and Immigration at the Arrivals level with a welcome package, offer assistance with transportation, accommodation, provide free calls home to inform family, and other helpful services. The program also provides an app called iCent that students can access prior to arrival; this app offers key information to help students get started in Canada.