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While Kenyans have embraced the benefits of social media platforms, there is growing evidence of big tech harms – like online scams, attacks on women, disinformation on COVID-19, radicalisation and extremism, hate speech, misogyny and targeting of harmful products. Most of this goes against the platform’s own terms of service and content moderation policies. It is time for big tech to be accountable for these harms in Kenya and provide the same level of duty of care it shows in other markets, just like Euro
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