Description: Analysis of DPI 659 Media, Politics and Power
I have decided to draft a digital strategy memo for my current (or perhaps former – TBD) office, the MA Executive Office of Public Safety and Security (EOPSS). Having served as its Chief of Staff for the last four years, I am intimately aware of its current operations, traditional hesitancy toward new media and its previous capacity challenges which hindered potential execution of the most moderate of digital strategies.
As a Secretariat that represents 13 state agencies specializing in public safety and criminal justice issues, we often find good news stories in short supply. Interactions with our agencies are often perceived to be negative in nature. You have either been arrested or ticketed by the MA State Police (MSP), and subsequently entering the criminal justice system where you will interact with Corrections (DOC), Parole or the Sex Offender Registry Board, or quite tragically, you are a victim of a crime. Or perhap
Regardless of its limitations, EOPSS has made little effort in maximizing the potential space within its own network. For example, a twitter account was created and quickly abandoned. An issue blog saw some use, but ultimately suffered the same fate in 2011. The EOPSS email info line handles hundreds of interested citizen’s inquiries, but does nothing to convert them into greater participants. These are all failings resulting from limited personal capital and capacity and the lack of a carefully crafted dig