Description: Symtrain.ai is a SaaS solution that specializes in automating training and coaching through AI-powered simulations for contact center agents.
Companies that use simulations to practice customer conversations and automate role-play reduce their annual training costs by an average of 50% - saving millions. How much would your business save in a year?
Use symtrain automated role-play to screen your candidates and identify the personalities and proclivities that align with your brand.
When you simulate customer interactions, every agent gets a turn at the training exercise and knowledge retention improves.