surpriseyouvebeenbilled.com - Feature | Mysite

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By Lucas Dean

Teresa Genoway and her husband Jeff were set for routine colonoscopies in November 2019 by the same doctor, but for scheduling reasons, the couple was assigned to two different facilities on different dates. 

Everything went as planned and their tests both came back normal. But Teresa, 56, noticed a substantial discrepancy between the costs of their procedures: Her husband’s bill reflected an additional $1,000 out-of-network charge. While the couple’s colonoscopies took place at facilities that were covered by their insurer, Anthem Blue Cross, the specialist who administered anesthesia to Jeff, 60, was what’s called “out-of-network,” meaning the anesthesiologist fell outside of their insurer’s coverage.