passengerexperienceforum.com - 3rd WORLD PASSENGER EXPERIENCE FORUM – Discover, Connect, Transform: Redefining Passenger Experience Globally

Description: 3rd WORLD PASSENGER EXPERIENCE FORUM - Enhancing passenger service delivery and overall operational efficiency

2nd world passenger experience forum - enhancing passenger servi (1) 3rd world passenger experience forum - enhancing passenger servi (1) world passenger experience forum - enhancing passenger service d

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Event Overview The civil aviation industry is seeing a major transformation in digitalising and automating passenger services to improve ease of use and decrease processing time while keeping safety at the forefront. The market has a huge number of technologies that provide self-service, contactless services, passenger identity management, advanced airport operations management, passenger flow and queue management, and several use-cases of AI and data analytics that contribute to an enhanced experience maki

The Great Minds Event Management is organising the World Passenger Experience Forum to bring all the stakeholders together to discuss the evolving passenger behaviours, collection of data and its usage to deliver hyper-personal services required to treat each passenger as an individual by integrating the physical, digital and emotional experiences. The forum will also discuss various technological advancements, use cases and process improvements that reduce the number of touchpoints and convert them into co

Forum’s Key Takeaways Make the passenger journey easier, quicker and safer

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