Description: You can contact us for general enquiries, to specific questions in relation to your account, by filling in the form below.
No we have restricted all cards from any spend.
Yes you must continue to pay the amounts which are required to be paid under your Once credit contract. If you are having financial difficulties in making your payments, please contact us as soon as possible on 13 ONCE (13 6623) so that we can try to help you.
If you have previously set up a direct debit arrangement with us to periodically debit your nominated account for an agreed payment amount (such as your minimum monthly repayment or a fixed monthly payment to your account), these direct debit arrangements will remain in place.