Description: We help you develop, plan and implement strategies for successful customer experience management. On request, we can take on the role of project manager, establish
What if everyone in your company, from your CEO to front line sales and support staff had a machine, that sends alerts to help rescue customers that are about to leave you? This same machine could also detect which clients will buy more from you. The good news: This machine exists and is called Customer Experience Management (CX) .
This page is just our English "business card" . You can find our informative main site here (in German). With extensive experience in sales and marketing and deep understanding of how to implement and embed Customer Experience Tools into your organisation, we are well placed to ensure you gain the maximum benefit from it. Jan Schmidt-Wussow, Owner j/s/w Consulting, @ LinkedIn
Independence, speed in decision-making processes and the commitment to corporate responsibility are "inclusive".