Description: With nearly a decade of experience in User Experience, I’m dedicated to driving businesses forward through the application of human centered design.
With over a decade of experience in User Experience, I’m dedicated to driving businesses forward through the application of human centered design. I specialize in helping organizations grow their Customer Experience practices.
I’ve built a deep portfolio in UX, business strategy, and product management, consisting of a wide range of clients from large-scale Fortune 100 and 500 companies like Whirlpool, Hitachi, Wyndham Worldwide, Houghton Mifflin Harcourt, Oracle, and Scholastic to cultural icons like Herman Miller, Capitol Records, University of Washington, Ace Hardware, and Meijer.
I have deep experience across many devices and modalities: iOS, Android, Responsive web apps, Chatbot & VUI, AR, and more. And I have also done quite a bit of writing , teaching, and a speaking on topics like user experience, digital strategy, and lean-agile thinking.