Description: Improve customer retention and customer satisfaction through our accreditation, the Investor in Customers Award. Evaluate your business performance and exceed expectations!
Working with all types of businesses , shining a light on the experience they deliver.
"We chose to work with IIC as we wanted a way to assess, and evidence that our customers receive good outcomes .
"This type of closed feedback is invaluable to us in being able to confidently attest that we are complying with the FCA’s Consumer duty requirements "