Description: Improve customer retention and customer satisfaction through our accreditation, the Investor in Customers Award. Evaluate your business performance and exceed expectations!
Working with all types of businesses , shining a light on the experience they deliver.
" Our engagement with IIC helped us identify internal changes needed to sharpen our Consumer Duty and Four Outcome approach for our clients . " Clear and expert recommendations were provided about what changes we needed to make"
“The whole process has been seamless, with IIC taking responsibility for our Consumer Duty assessment.