humany.se - ACE Knowledge - Telia ACE

Example domain paragraphs

By industry Banking & Financial services Energy sector Government Healthcare Insurance Municipalities Public transport Retail & E-Commerce Trade unions By size Small business Mid-sized Enterprise ACE Platform ACE for the agent Sustainability API:s and integration Omnichannel and mediablending Self-service tools Statistics and analytics Marketplace Expert Consulting Inspiration & Events Blog News Release news Whitepapers Events Help Hub Coach portal Agent portal Self-service portal Statistics portal Release

ACE Knowledge can be used independently, for the online customer meeting, or as an integral part of an omnichannel solution with the rest of the ACE portfolio. Use ACE Knowledge on your web to answer questions or guide further into the contact center when needed.

Smart FAQ, internal knowledge portal or chatbot. With our easy-to-work interfaces, you can get the right knowledge to the right person, regardless of channel. It’s easy to customize the look of the interfaces to match your organization’s graphical expressions, and of course, it’s just as stylish on your computer, tablet, and mobile. In the latest version, the interfaces can also meet the accessibility guidelines for disabled people in WCAG 2.1 at AA level.

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